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Home RecipeTin team

BIG NEWS: New RTM Kitchen!

By Nagi Maehashi
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Published3 Nov '23 Updated16 Nov '23
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FINALLY – we found a new kitchen for RecipeTin Meals!! 🙌🏻 (Our food bank.) Come in and take a peek inside – we moved in today!!

Finally – a bigger, better kitchen for RTM

After 18 months of hunting, we have a new home for RTM! This is the biggest and most exciting thing that has happened since….well, since we started RTM during the pandemic!

Our new RTM kitchen is located in the Ryde area of Sydney (about 10 km north of Sydney) and is much larger than our current inner city kitchen. We’ve been bursting at the seams in our current location for well over a year.

But this new kitchen – it’s set up for exactly what we do: cooking and packaging large volumes of meals!

This is a massive milestone for the future of RTM and our ability to expand the number of meals we produce to donate to those in need. After 18 months of searching, all the dead-ends and let-downs, all the research, I feel like that is the pain we had to go through to be rewarded with the grand prize – the kitchen of our dreams! 🥰

The kitchen of our dreams

Here’s why this is the kitchen of our dreams:

  • Larger – Five times larger than our current kitchen! No more sucking in our tummies as we squeeze past each other lugging giant pots of soup!

  • Far better equipment – A plethora of commercial grade equipment including two Rational ovens (fellow hospitality people will appreciate that!), enormous soup and stock cookers, a large bratt pan, super powerful QUIET exhaust fans (this is gold!), no less than two Robot Coups (magical food processor-type things), blast chillers, every pot, pan, bowl, small appliances, and utensil we could ever dream of….the list is long!!

Image how much buttercream we can make with this stand mixer!! GIANT CAKES, HERE WE COME!

  • Walk in fridges – It has FIVE walk in wine fridge / freezers. The benefits of this are massive for us for many reasons, one being that we can start accepting produce donations. In particular, meat donations, which is our largest cost but we had no freezer space to store them (it’s a “get what you’re offered when it’s offered” situation).

  • Efficient layout – The current kitchen is a rabbit warren! Our new kitchen is one big open plan space which means we can work more efficiently.

  • High volume food production – We purchased this kitchen from a catering company so it is set up to efficiently cook and package large numbers of meals. It’s quite different to restaurant kitchens which are set up to serve diners. As an example, restaurants are usually designed to maximise revenue generating dining space and minimising kitchen space. Whereas we want all kitchen space!

    There’s even an entire area dedicated to just dishwashing. WHAT A LUXURY!!!

Good top-to-bottom clean of the dishwashing area in progress!
  • Single level access – If you could SEE the precarious stairs in our current kitchen! The RTM team will not miss lugging heavy boxes filled with cans of beans up the stairs then hundreds of meals down the stairs every day. Also, just generally, it is a safety hazard that always worried me.

    In this new kitchen, delivery trucks and our food delivery cars can drive right up to the back door and it is flat access right into the kitchen!

  • Close to me – It’s only 5 minutes from my home. Super handy! Not just for visiting, but also to drop meals that we make at RTE or I make myself to add to the RTM meals we donate.

The Ribbon-Cutting Ceremony on the day we got the keys!
  • Excellent location to service the whole of Sydney – it’s located near the intersection of major roads for easy access in all directions of Sydney.

  • Affordable rent – It’s located in a suburban area on a small strip of local shops so the rent is much more affordable than where we are now in the city. And parking is free! We currently have to pay for parking in the inner city – ouch, it hurts! But necessary – for food delivery.

Other critical things….

And on top of all of this, there’s a whole bunch of other things that will make the work environment better for the team, including:

  • The fact that there’s a shower (pan frying chicken for 6 hours is messy work!)

  • There will be a team lunch table….there is nowhere at the moment!

  • Stephen (RTM boss Chef) has an office (he will not miss working sitting on milk crates using the chest freezer as a desk). Here it is….he assures me he’s not going to miss this!!!

RTM Boss Chef Stephen at his “desk” in the old kitchen!

Ah yes, here he is at his plush new office desk! Doubled as a lunch table for today. 🙂

What next?

This news is coming to you in real time because we moved today! There was/is a lot of cleaning and organisation to be done in both our old kitchen and new one. The team needs to ensure they know exactly how to use all the equipment in the new kitchen. I couldn’t even figure out how to turn on the lights. 😂

GOAL – MORE MEALS!

Right now, we’re making 400 meals a day, plus desserts, with a full time kitchen team of 3 (RTM Boss Chef Stephen, Chef Hannah and Dan The Man!). That’s 100,000 meals per year. JB (The RTE Big Boss Chef) estimates that we will be able to produce up to 1,500 meals per day in our new kitchen, with a larger team. That’s 375,000 meals a year!!!

I hope to increase to 450 meals daily with our current team, as soon as possible, just through the efficiencies of working in a better kitchen. And to double this within 12 to 18 months. Then, onwards! Expand into new cities!

Meals packed and ready to deliver!

Donations and funding

With growth comes the need for funding through donations, volunteers, corporate partners and government funding. I’ve held back on raising funds because I want to “do it properly”.

What do I mean by this? Here’s the thing about RTM. While I can and do “move fast” in many aspects of my business, when it comes to big, important decisions I take a much more considered approach.

Failing is not an option with RTM. I cannot “give it a go” or “have a crack at it”. There are people relying on our meals every single day. We have never missed a delivery since we started RTM, and this must continue to be the benchmark.

So, expansion has to be done properly. I refuse to embark on a wild fund-raising program until I have the right team to run larger operations, managing external stakeholders, implement the right processes and support infrastructure.

And putting all this in place will take time. My goal is for RTM to continue long after I depart this world. I want to do this right than to rush and make mistakes.

Our benefactor, Dozer ❤️🐶

So for now, with the revenue-generating side of my business continuing to grow, thanks in part to my cookbook doing pretty well, Dozer will continue to sacrifice his treat budget to support RTM.

Why do I do RTM? Firstly, let’s be clear, I’m no angel. Or, if I am, I have horns. 😈

To use an analogy shared by a wise man*, I do this because business growth is not what fills my cup. Revenue or increasing public profile does not make me happy nor make me feel satisfied. The last 12 months has proven that, definitively.

But being able to do RTM – this is what makes me spring out of bed at 5 am every morning! It’s my passion. It gives me purpose. It gives me job satisfaction and makes me happy.

And so, with that, I’m signing off.

Monday is our first full day cooking in the new kitchen. I can’t WAIT!!! – Nagi x

Read more about what we do at RecipeTin Meals here!


A very big thank you to Chef JB

Actually, I’m not done yet because I forgot to mention someone important! ⬇️⬇️⬇️

Many people helped with the move, most especially my whole team, putting in big days leading up to move day.

But I have to do a special very big thank you to our Chef JB for his commitment and efforts over the past 18 months to find a new RTM kitchen, going above and beyond helping me with the purchase of this kitchen (I know nothing about commercial kitchen equipment), making this move happen and mostly, for his unwavering dedication to running RTM, every day since we first launched it during the pandemic.

RTM would not exist if it weren’t for him. He was the driving force behind the initial set up, hiring the team, getting it started. He is the one who runs it for me (our 3 chefs at RTM report to him), he is the one I rely on to ensure costs are controlled and the food quality is of what I call “RecipeTin standard”.

This is on top of everything else he does on the RecipeTin Eats side of the business, working alongside me for all the recipe development and testing, travelling Australia for the Good Food & Wine Show, weekly recipe contributions to newspapers!

So a very big shout-out to JB, a huge thanks for being the protector of the most important part of my business – RTM. – Nagi x


Life of Dozer

Ironically, having given Dozer all the credit for the existence of RTM, he will never step paw in here due to strict health regulations. But he was here on spirit on move day!

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457 Comments

  1. Zena Wilson says

    November 4, 2023 at 10:49 am

    Congratulations Nagi, you and your team are amazing. Love your kitchen!

    Reply
  2. Emily says

    November 4, 2023 at 10:44 am

    This is the kitchen of your dreams pictured in your Feb’23 update, surely?!

    Reply
  3. Carol Cosham says

    November 4, 2023 at 10:18 am

    Nagi, you have no clue as to how much you have affected not only me, but those from so many communities and countries around the world. You are one hell of a human being. Thank you so very much.

    Reply
  4. Julie says

    November 4, 2023 at 10:01 am

    BRAVO to Nagi and your team. Reading this email literally brought a tear to my eye, you are such a beautiful hearted person.

    Reply
  5. Cindy says

    November 4, 2023 at 9:55 am

    Nagi,
    I am so impressed with your dedication to get good food to all people, those who try your recipes and those who eat your RTmeals.
    You seem too young to have learned that helping others is a reward in itself but I can tell from your website that is truly the case.
    Congratulations on your new kitchen. Sorry Dozer can’t go in but I’m sure he gets rewarded in other ways.
    In awe,
    Cindy

    Reply
  6. Jeanett says

    November 4, 2023 at 9:42 am

    Wow, I am overwhelmed with happiness for all of you! What a FIND!!! Congratulations!!! I want to pack my bags and move to Sydney just to be a part of something as beautiful as what you have built with RTM!!! I wouldn’t even know what that must be like, to love going to work every day! Congrats, and best wishes for many meals to come!!!

    Reply
  7. Odette says

    November 4, 2023 at 9:41 am

    Was great to read that your motivation is adding real value to your life… I think that’s definitely the secret to well-being, and you are a perfect example.
    Do something that gives your life meaning peeps, the rest just happens!!

    Reply
  8. Jenny Johnson says

    November 4, 2023 at 9:39 am

    Congratulations to you and your team, what an amazing selfless person you are Nagi.

    Reply
  9. Shelley Foulds says

    November 4, 2023 at 9:33 am

    Well done Nagi and RTM. I love your cookbook, btw I have bought it for many members of my extended family to share your wonderful recipes and simple cooking style. I am also going to use the cookbook to teach my 15 year old neighbour whose mother suddenly passed away earlier this year. Your book will be an excellent tool in teaching him how to cook for his family. Lessons start tomorrow ♥️

    Reply
  10. Joyce says

    November 4, 2023 at 9:24 am

    Congratulations Nagi! The new kitchen looks marvellous! You and your team do an amazing job. All the very best for the future.

    Reply
  11. Paula J says

    November 4, 2023 at 9:21 am

    I loved reading this, how special. Thank you to you and your team for serving those in need.🥰

    Reply
  12. Sue says

    November 4, 2023 at 9:13 am

    Congratulations and a big thank you to your fantastic recipes. 🥰

    Reply
  13. Holly Thomas says

    November 4, 2023 at 8:45 am

    Massive congratulations on the move and staying true to purpose through a challenging period. Very exciting and inspiring.

    Reply
  14. Robyn says

    November 4, 2023 at 8:37 am

    You might not think you’re an angel Nagi, but I bet the 400 hungry people you feed each day do! Congratulations on the amazing work you do, and it’s wonderful that you now have a kitchen that enables you to do it even better!

    Reply
  15. Anita says

    November 4, 2023 at 8:35 am

    Congratulations to your team. What a beautiful kitchen – (ex-hospo cook). A fantastic and amazing effort you all put in on a daily basis.

    Reply
  16. Patricia Jones says

    November 4, 2023 at 8:29 am

    Congratulations to you and your helpers on the new kitchen. Making meals for the needy is an amazing fete and you all should be very proud of what you do. The kitchen looks amazing.

    Reply
  17. Wendy says

    November 4, 2023 at 8:27 am

    Congrats, our world need more people like you and your team!

    Reply
  18. Donna McDaniel says

    November 4, 2023 at 8:24 am

    I loved your kitchen story. Thank you for sharing. You are a wonderful person and have a great staff. Much luck in the future. Thank you, Donna

    Reply
  19. Dawn says

    November 4, 2023 at 8:06 am

    Wow. Congratulations to you and your team Nagi. What a special dedicated team you have. I absolutely love your positivity in food and life. Wish you the best in everything you do

    Reply
  20. Maureen says

    November 4, 2023 at 7:53 am

    Wow you will get lost in there looks great.

    Reply
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